Privacy Policy

Resto is developed and published by an Palestine-based company Accounting Guidance. ltd (“Smartbag”). All intellectual property rights are owned by Accounting Guidance.


Accounting Guidance respects your privacy rights and recognizes the importance of protecting any information collected about you. This Privacy Policy defines how Resto collects and uses personal and non-personal information.

BY INSTALLING, USING OR OTHERWISE ACCESSING RESTO, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS RESTO. Smartbag reserves the right to modify this Privacy Policy at reasonable times; therefore please review it frequently. If Smartbag makes material or significant changes to this Privacy Policy, Global Delight will notify you by means of a notice within the Resto app. Your continued use of Resto will signify your acceptance of the changes to this Privacy Policy.

we knows that users and customers care about how their personal data is collected, used and shared, and we take their privacy seriously. Please read the below policy carefully so that you understand our privacy principles.

General Statement of Principles

As described in detail below, any information we gather through our app & website is strictly for our use and is not shared with any other entity, public or private, for any reason. We will NOT sell or give away any personal data that we may retain.

Data Collection

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, gender, phone number, IP address, profile picture, and other information you choose to provide.

Transaction/Log Information: we store the information provided by you when accessing restaurants through our app to allow us to track your orders and restaurants visits history.

Location Information: If you permit the Resto app to access location services through the permission system used by your mobile operating system, we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.

Device Information: we may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

Collected information will NOT be sold, rented or leased to any third parties.


Data Usage & Sharing

We may use the information we collect about you to:

Provide, maintain, and improve our Services, including, for example, send receipts, provide products and services you request (and send related information), develop new features, provide customer support, authenticate users, and send product updates and administrative messages.

Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.

Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Resto and other companies, where permissible and according to local applicable laws. You may opt out of receiving promotional messages from us.

Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

We may share the information we collect about you with:

Restaurants to enable them to provide the Services you request.

In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.

With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Use, or policies, or to protect the rights, property, or safety of Resto restaurant or users.

In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.


Resto Subprocessors

Here is a non-exclusive list of our subprocessors and what they are used for. This list is subject to change as our business evolves.

Web Services for storage of Resto data and metadata.

Facebook for authentication.

Google for authentication, business management and communication.


Data Retainment & Deletion

Resto maintains all customer data until we mark users as “non-active”. To deactivate your account please reach out to


Data Download

Our customer support team will be happy to help you here. You can reach them by emailing


Resto Communications Opt out

We retain basic user contact information to communicate with our users about product and security updates, relevant marketing, training and events. Resto users may opt-out of communications by emailing



We use Cookies to verify identity and track activity of users accessing our website.


Information Correction or Removal

Collected information will NOT be sold, rented or leased to any third parties. You may decide to have your information completely removed from our system by emailing us at


Policy Changes

Resto reserves the right to make changes to this Policy from time to time without prior notice. Your continued use of Resto constitutes your consent to any Policy changes. However, you acknowledge and agree you are solely responsible to review this Policy before accessing Resto’s Services.


Contact Us

If you have any questions about this Privacy Policy, please contact

Last updated: uly 7, 2020